Question 1

What is Lagniappe Social Lab?

Accepted Answer

Lagniappe Social Lab is a Louisiana-first marketing agency that delivers AI-powered social media and conversion-focused web design for local small and midsize businesses.

Question 2

Who do you work with?

Accepted Answer

We serve Louisiana SMBs across every parish—restaurants, home services, healthcare, retail, professional services, and more.

Question 3

What makes you different?

Accepted Answer

Local slang and seasonal stories, month-to-month pricing, fast turnaround, and a light approval process that respects owner time. You get measurable before/after improvements without agency burnout.

Question 4

Do you require long-term contracts?

Accepted Answer

No. All plans are month-to-month, with optional discounts for 3/6/12-month commitments.

Question 5

What plans do you offer?

Accepted Answer

Two families: Revival (Starter) for consistent presence and Amplifier (Core) for multi-platform growth. You can add à-la-carte options to either.

Question 6

Is there a setup fee?

Accepted Answer

Yes—a one-time setup covers onboarding, access, and technical configuration. We occasionally waive or credit it during promotions.

Question 7

Can I switch plans later?

Accepted Answer

Absolutely. Upgrade, downgrade, or adjust add-ons anytime as your needs change.

Question 8

Which platforms do you manage?

Accepted Answer

Facebook, Instagram, TikTok, LinkedIn, and Google Business Profile (GBP). We also advise on YouTube Shorts and Pinterest when they fit your goals.

Question 9

How many posts will you publish each month?

Accepted Answer

Revival averages 8 posts/month; Amplifier averages 12 posts/month. The exact mix depends on your strategy and platforms.

Question 10

Will AI make my content generic?

Accepted Answer

No. We use AI for speed, then localize with Louisiana dialect, events, and your brand voice. Nothing goes live without your approval.

Question 11

Do you handle comments and messages?

Accepted Answer

Yes—business-hours monitoring and replies are included. After-hours coverage can be added.

Question 12

Do you build or refresh websites?

Accepted Answer

Both. We launch high-speed landing pages or full sites and offer redesigns that focus on clarity, conversion, and mobile UX.

Question 13

What makes your sites conversion-ready?

Accepted Answer

Clear offers, strong CTAs, mobile-first layouts, fast load times, and analytics tied to calls, forms, and chats.

Question 14

Can you add booking, forms, and chat?

Accepted Answer

Yes—calendar bookings, lead forms, AI chatbots, SMS/email follow-ups, and call tracking. We connect them to simple dashboards.

Question 15

Why is Google Business Profile important?

Accepted Answer

GBP drives Local Pack/Maps visibility, calls, directions, messages, and reviews—often before someone visits your website.

Question 16

Do you help get more reviews?

Accepted Answer

Yes—compliant review request flows after real customer interactions, plus response templates and monitoring.

Question 17

What is NAP consistency?

Accepted Answer

Keeping your Name, Address, Phone (and hours) identical across the web. This reduces confusion and strengthens local rankings.

Question 18

How does your process work?

Accepted Answer

Emphasize → Define → Ideate → Prototype → Test. Each month we plan, get approvals, publish, monitor, report, and optimize.

Question 19

How much time will this take me?

Accepted Answer

Minimal. You approve content in one place and share occasional notes/photos. We handle execution.

Question 20

How fast is content turnaround?

Accepted Answer

We work on clear business-day SLAs for drafts and edits. Urgent items can be flagged for priority.

Question 21

How will we measure success?

Accepted Answer

We track reach, engagement, profile actions (calls, messages, website clicks), leads, and before/after benchmarks. You’ll have a simple dashboard and monthly summary.

Question 22

How quickly will I see results?

Accepted Answer

Consistency shows lift within weeks; compounding local gains build over 1–3 months. Paid ads can accelerate results.

Question 23

What do you need from me to start?

Accepted Answer

Logo/colors, access to pages and profiles, your key offers, and a short voice/brand intake. We handle the rest.

Question 24

Do you offer after-hours or emergency support?

Accepted Answer

Scheduled posts can publish off-hours; real-time after-hours support is available as an add-on.

Question 25

What’s included in the free analysis?

Accepted Answer

A 7-point health score, three quick wins, engagement snapshot, last-post tracker, branding review, review sentiment, a competitor glimpse, and sample content ideas.

Question 26

How long does it take?

Accepted Answer

Turnaround is during standard Central Time business hours after you submit the form.

Question 27

Do you manage paid ads?

Accepted Answer

Yes—strategy, creative, and management are available as an add-on. You pay ad platforms directly for media spend.

Question 28

Can you build custom analytics dashboards?

Accepted Answer

Yes—rolled-up KPIs across social, web, and ads, including parish/city views for local insights.

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