Lagniappe Social Lab Privacy Policy and Data Rights

Privacy Policy

This Privacy Policy (herein referred to as “Policy”) explains how Lagniappe Social Lab LLC (herein referred to as the “Company,” “we,” “us,” or “our”) processes Personal Data that we collect from you (herein referred to as the “Subscriber”) as a Controller.

1. DEFINITIONS.

(a) “Controller” means the natural or legal person, public authority, agency, or other body, which alone or jointly with others, determines the purposes and means of processing Personal Data.

(b) “Personal Data” means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an

online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

(c) “Service(s)” means We specialize in AI-powered digital marketing and web design services specifically crafted for small and midsize businesses (SMBs).

Our comprehensive offerings are designed to elevate your online presence and enhance your marketing efforts, including Content Creation: We develop diverse, AI-generated content that not only tells your brand's story but also

engages your audience. This includes generating local stories, promotions, and updates for blogs and newsletters. Website Design and Upgrades: Choose from structured monthly tiered plans or opt for a one-time website design or upgrade service. We ensure your website reflects your brand identity and meets the latest design standards. In addition to our core services, we offer a range of add-on services that can be integrated into your marketing strategy to maximize impact: Paid Ads Management On-site Video/Photo Days Reputation Management Email/SMS Coordination Design Kits Consulting Services These add-ons are available at flat rates or priced per project, providing the flexibility you need to address your specific requirements.

Additionally, we focus on reactivating business profiles and maintaining a consistent online presence through content creation and scheduling of posts.

Our services include Competitive Analysis: We leverage advanced AI to

analyze social activity, content themes, and engagement gaps among local competitors, offering you a competitive edge and community relevance.

Strategic Planning: Our strategic planning services are informed by AI analysis, helping you to craft effective campaigns based on data-driven insights.

(i) “Subscriber” means the natural or legal person who has subscribed to the Service(s) by agreeing to the Terms.

(ii) “Terms” means the binding contract between the Company and Subscriber that governs the Subscriber's access and use of the Service(s).

2. DATA COLLECTION.

The Subscriber directly provides the Company with most of the data we collect. The Company collects Personal Data from the Subscriber from the following sources: To effectively tailor our services and enhance your experience, we collect essential information from users, including Business Name Customer/Owner Name Address Phone Number Email Address

Industry

3. PROCESSING OF PERSONAL DATA.

(a) The Company processes the Subscriber’s Personal Data to Tailoring Services: By understanding your business's unique characteristics and industry, we can customize our offerings to better meet your specific needs and objectives. Payment Communication: Accurate contact information allows

us to reach out regarding billing and payment processes, ensuring timely notifications and smooth transactions. Monthly Consultations: Gathering this information enables us to schedule regular consultations with you. These discussions are crucial for assessing your needs, providing support,

and making necessary adjustments to our services.

(b) The Company will generally collect Personal Data from Subscribers only where it needs to create a contract with the Subscriber, where the processing is in the Company’s legitimate interests and not overridden by the Subscriber’s data protection interests or fundamental rights and freedoms, or where the Company has the Subscriber’s consent. In some cases, the Company may also have a legal obligation to collect Personal Data from the Subscriber.

(c) If the Company processes Personal Data with the Subscriber’s consent, the Subscriber may withdraw their consent at any time.

4. SHARING OF PERSONAL DATA.

(a) The Subscriber acknowledges that the Company may share the Subscriber’s Personal Data with its group companies and third-party service providers to offer the Subscriber the Company’s Service(s) and/or send information or updates about the Service(s).

(b) When the Company processes the Subscriber’s order, it may send the Subscriber’s Personal Data and use the resulting information from credit reference agencies to prevent fraudulent purchases.

(c) The Company shares Personal Data in the following instances We understand the importance of your privacy and are committed to protecting your information. Please rest assured that all collected data will be kept confidential and will never be shared with any third parties. Your trust is

our priority, and we are dedicated to maintaining the security and integrity of your data.

5. RETENTION OF PERSONAL DATA.

(a) Company retains the Personal Data when an ongoing legitimate business requires retention of such Personal Data.

(b) In the absence of a need to retain Personal Data, the Company will either delete or aggregate it. If this is not possible, the Company will securely store your Personal Data and isolate it from any further processing until it is deleted.

6. SECURITY OF PERSONAL DATA.

The Company uses appropriate technical and organizational measures to protect the Personal Data it collects and processes. These measures are designed to provide a high level of security appropriate to the risk of processing the Subscriber’s Personal Data. If you are a Subscriber and have

any concerns about the security of your Personal Data, please contact us immediately.

7. MODIFICATION.

The Company keeps this Policy under regular review and may update this webpage at any time. This Policy may be amended at any time, and the Subscriber shall be notified only if there are material changes to this Policy.

8. CONTACT DETAILS.

If you have any concerns about this Policy, please get in touch with us at [email protected].